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Phone: +1 (916) 731-5459
Email: support@fashioncityii.com

FAQs

QUESTIONS BEFORE YOU PLACE YOUR ORDER

How long does it take to process my order?

We process all orders within 1-3 business days. 

How long does delivery take?

 Delivery typically takes 6-12 business days, including processing and transit time.

Do you ship internationally?

 Currently, we only ship within the United States.

Is shipping free?

Yes! We offer free shipping on all orders within the U.S.

What is the cut-off tYes! We offer free shipping on all orders within the U.S.ime for orders to be processed on the same day?

Orders placed before 5:00 PM (PST) will be processed starting that same day.

How do I track my order?

 Once your order ships, we’ll send you a tracking number via email so you can monitor its progress.

How do i use a promo code on checkout?

If you have a valid and active promotion code, simply choose the products you want to buy, add them to your shopping cart, go to the checkout, and enter the offer code there.

Can I use 2 promo codes at the same time?

Unless otherwise stated, promotional codes can only be applied once. Per order, a single promotional code can be applied.

Can I place an order over the phone?

We don't currently provide phone assistance or buy on behalf of customer services. Please place the order and complete the transaction on your end.

What type of payments do you accept?

We accept Visa, Mastercard, Discover, American Express, and PayPal only.

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